> For the complete documentation index, see [llms.txt](https://polser.gitbook.io/polser-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polser.gitbook.io/polser-docs/admin.md).

# ADMIN

- [Roles & Permissions](https://polser.gitbook.io/polser-docs/admin/roles-and-permissions.md): Polser has two roles: Admin and Team member. This article explains what each role can do.
- [Integrations](https://polser.gitbook.io/polser-docs/admin/integrations.md): By enabling customers to connect Polser with their tools, such as CRM systems, payment platforms, and calendar applications, we are streamlining workflows.
- [HubSpot Native Integration](https://polser.gitbook.io/polser-docs/admin/hubspot-native-integration.md): This integration connects your WhatsApp conversations directly to your CRM. Once set up, your team will see HubSpot contact data inside Polser conversations and keep your CRM updated
- [HubSpot Workflow Actions](https://polser.gitbook.io/polser-docs/admin/hubspot-native-integration/hubspot-workflow-actions.md)
- [Formatting phone numbers](https://polser.gitbook.io/polser-docs/admin/hubspot-native-integration/formatting-phone-numbers.md): How to format phone numbers in HubSpot so WhatsApp messages are delivered correctly