Webhook
Polser can accept incoming connections via a webhook, allowing customers to keep Polser data in sync with their other systems.
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Polser can accept incoming connections via a webhook, allowing customers to keep Polser data in sync with their other systems.
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The webhook currently allows for the following operations:
Create, modify, and delete contacts in Polser.
Add or remove labels to conversations with a contact.
Assign conversations to one of your agents.
Send the information gathered through a form from new users to Power Automate or Zapier.
Users can access the Webhook configuration through the Integrations menu option in their Polser dashboard. They will be presented with a set of integration options with the Webhook being one of them.
As the user clicks on the "Learn more" button, they will be presented with a popup containing the unique URL to send data to Polser.
This URL can be used to send data to Polser through HTTPS requests from any third-party system. This URL is unique to your account and contains a randomly generated ID to prevent URL forgery. There is also a button to refresh this URL in case the user wants to expire the existing URL for security reasons, thus, rendering any existing integration obsolete.