Templates

Effortlessly customize the content and behaviour of all your pre-defined messages

How it works


Here's an overview of the different configuration possibilities for Templates:

  • Automatically sends a greeting message when a new chat is initiated with a WhatsApp user.

  • Engages the customer promptly, setting a positive tone for subsequent interactions.

Many of these templates feature a convenient toggle, allowing you to easily activate or deactivate them based on your temporary business needs.



Planned enhancements

Future improvements include:

  • Template creation: Ability to design new templates from scratch.

  • Multilingual Support: Enable auto replies in multiple languages to cater to a diverse customer base.

  • Auto Reply Analytics: Introduce analytics to track the performance and effectiveness of auto replies, providing insights to optimize customer communication strategies.

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