> For the complete documentation index, see [llms.txt](https://polser.gitbook.io/polser-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polser.gitbook.io/polser-docs/features/voice-magic.md).

# Voice Magic

Send personalized voice messages, without having to speak.

<figure><img src="https://2865962218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuXtAMCUsINRibvDAbve6%2Fuploads%2FvJFkkdZ2Lf0GFgKyKtdp%2FVoice%20Magic%20(1)%20(1).png?alt=media&amp;token=7236c948-8326-4683-993e-822ab8a3a478" alt=""><figcaption></figcaption></figure>

## How it works

***

Voice Magic is incredibly easy to use once enabled. In fact, you don't need to do anything special. On your first day using Polser, you'll receive a prompt inviting you to try this feature! Here's how it works:

{% tabs %}
{% tab title="Voice Selection" %}
You'll be offered options to clone your voice or choose from preset voices.
{% endtab %}

{% tab title="Using Voice" %}
From then on, whenever you type text or see a suggested reply in any of our features, you'll have the option to send it as a voice note instead.
{% endtab %}
{% endtabs %}

***

{% hint style="success" %}
Voice Magic is available for both mobile and web applications within Polser, making it easier than ever to elevate your customer service game.
{% endhint %}

***

<details>

<summary>Planned enhancements</summary>

* **Admin panel**: a dedicated section to enable, disable and tweak your voice parameters.
* **Learn from voice notes:** We plan to use real voice notes sent by customers to continuously improve their voice cloning.
* **Emotion-Adaptive Voice:** Implement AI to detect and match conversation context, adjusting tone for a more personal touch.
* **Custom Voice Profiles:** Allow users to create and refine their own voice profiles through multiple phrase recording.

</details>